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Customer service

Do you have a question? Isabel has got your back! Please contact our customer service:

Opening hours:
Monday untill Friday: 09:00 - 18:00 hr
Saturday and Sunday: Closed

Special opening hours Customer Service:

Monday the 18th of April Easter Monday Closed
Thursday the 26th of May Ascension Day Closed
Monday the 6th of June White Monday Closed
Saturday the 24th of  December Christmas Eve 09:00 - 17:30 h.
Sunday the 25th of  December Christmas Day Closed
Monday the 26th of December Second Christmas Day Closed
Saturday the 31st of December New Year's Eve 09:00 - 17:30 h.
Sunday the 1st of January 2023 New Year's Day Closed


Our address:
Isabel Bernard
Bornholmstraat 82
9723 AZ Groningen
The Netherlands

Isabel Bernard / Brandfield BV
CoC number: 68185758
VAT number: NL857336770B.01

E-mail: [email protected]
Phone number: +31(0)50 - 21 12 550
Whatsapp: + 31102005609

We will provide you with an answer within 5 working days. 

You might want to check:
- Payments
- Shipping
- Returns
- Warranty

Ordered before 23:30
delivered within 5 business days
Free shipping*
from €50
30 days
return policy

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