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Warranty

At Isabel Bernard, we stand for high-quality products. In the unlikely event that there is something wrong with your article, make use of your warranty.

At Isabel Benard we use the following warranty terms:

  • 2 years on our 14 carat gold jewellery.
  • 1 year on our bags.
  • 1 year on our wallets.
  • 3 months on our accessories.

However, the warranty does not apply to:

  • Breakage (unless it is a demonstrable manufacturing defect).
  • Damage due to improper use of the buyer.
  • Damage due to a modification or repair by a third party.
  • Damage from water and / or fire.
  • Damage from normal wear and tear, such as scratches.
  • Discoloration due to high acidity of the skin.
  • Discoloration from the use of water, perfume, soap, lotion or hairspray.
  • Discoloration due to cleaning with chemical means.
  • Loss of back of earrings.

Also look at:
- Returns
- Customer service

Ordered before 23:30
delivered within 5 business days
Free shipping
from €50
30 days
return policy

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