At Isabel Bernard, we stand for high-quality products. In the unlikely event that there is something wrong with your article, make use of your warranty.
At Isabel Benard we use the following warranty terms:
- 2 years on our 14 carat gold jewellery.
- 1 year on our bags.
- 1 year on our wallets.
- 1 year on our shoes.
- 3 months on our accessories.
However, the warranty does not apply to:
- Damage due to improper use of the buyer.
- Damage due to a modification or repair by a third party.
- Damage from water and / or fire.
- Damage from normal wear and tear, such as scratches.
- Discoloration due to high acidity of the skin.
- Discoloration from the use of water, perfume, soap, lotion or hairspray.
- Discoloration due to cleaning with chemical means.
- Loss of item.
- Loss of back of earrings.
- Loss of stones.
Is your Isabel Bernard item broken and do you want it repaired? Then take a look at this page for more information.