Isabel Bernard | Warranty

At Isabel Bernard, we stand for high-quality products. In the unlikely event that there is something wrong with your article, make use of your warranty.

At Isabel Benard we use the following warranty terms:

2 years on our 14 carat gold jewellery.
1 year on our bags.
1 year on our wallets.
1 year on our shoes.
3 months on our accessories.

However, the warranty does not apply to:

Breakage.
Damage due to improper use of the buyer.
Damage due to a modification or repair by a third party.
Damage from water and / or fire.
Damage from normal wear and tear, such as scratches.
Discoloration due to high acidity of the skin.
Discoloration from the use of water, perfume, soap, lotion or hairspray.
Discoloration due to cleaning with chemical means.
Loss of back of earrings.
Loss of stones.

Also look at:
- Returns
- Customer service

Warranty

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